Fieldsense

Proven Results

We've gained important insights over years of impactful work driving large-scale organizational change across complex health systems and regulatory environments, including Vermont's largest health system.

• We've led organizational design and process optimization for surgical services at an academic medical center to improve the system integration and efficiency of surgical services, reducing patient wait times from 3+ months to 2-3 months.
• We've facilitated a multi-year initiative to optimize a centralized care coordination system for patient placement and capacity management across 6 rural hospitals, creating a more integrated throughput model that improved patient access to appropriate levels of care.
• We've designed and implemented an enterprise-wide remote workforce strategy impacting 8,000 employees to create a consistent and equitable remote work framework that improved employee satisfaction while maintaining productivity.

Bridging the Gap between Strategy and Execution

We've created a novel design-led implementation framework that coordinates initiatives, builds cross-functional stakeholder alignment, and maximizes scarce resources to successfully implement organizational priorities. Expert in strategic planning, stakeholder alignment, and portfolio management to execute system-wide improvements in quality, access, and affordability. Demonstrated ability to translate strategic objectives into measurable outcomes while building consensus among multi-stakeholder decision-makers.

Leading with a Human-Centered Approach

Using a human-centered design approach to problem-solving, we build empathy with people at the heart of complex systems by learning about their unmet needs and generating bold ideas for how things can be better. We collaborate with your stakeholders to improve patient and employee experiences while designing for greater access to care, better quality outcomes, and increased affordability.